Pepper robot not turning on at all

Posted 5 months ago by Unitedrobotics

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Yesterday we started Pepper Robot and it turned on fine. Then we shut it down and unlocked the head panel to connect the ethernet cable to its head. But when we tried to turn it back on(after connecting ethernet) it wouldn't turn on at all. There were no lights blinking/flashing of any sort. 

We removed the cable, put the panel back on and then tried to turn it on but no luck. We tried to hold the "power button" for 4/6/10 seconds but no blinking of any sort happend. We tried to double tap the "power button" but still nothing happened.

We made sure that:

* Stop button is unlocked

* It was connected to the power source, so the battery shouldn't be an issue.

Is there anything that anyone can suggest

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